Edfinancial Services

  • Financial Institutions - Student Loans
120 North Seven Oaks Dr.
Knoxville, TN 37922
(865) 342-5500
(865) 470-4809 (fax)
  • About

    Edfinancial Services is a dynamic, multi-service company that supports services for public, private, and government entities. The largest division provides student loan servicing for over 1 million student loan borrowers for clients that include banks, and non-profit entities, as well as the Federal Government. The Edamerica division works directly with over 200 colleges and universities to improve student success and completion rates using frontline support services and student onboarding solutions. Edfinancial’s sister company, Medfinancial, partners with hospitals to assist patients with high deductibles by offering affordable payment plan options.

    The Edfinancial teams are the innovators and leaders in providing targeted support services and solutions to public and private organizations on behalf of their customers. Our employees possess an essential, unique capability to create, maintain, and support all Edfinancial products and services. The Edfinancial team achieves this vision while continuously improving effectiveness, cost, innovation, and responsiveness.

  • Jobs

    Account Analyst
    Category: Administrative, Support & Clerical
    Description The Account Analyst is expected to maintain a positive attitude and professional work atmosphere while properly maintaining their processing queues by accurately processing borrower requests, processing guarantor reports, updates, and school certifications. The position requires attention to detail to maintain a certain level of processing. This position also involves receiving ...read more

    Contact

    Phone:(865) 342-5500
    Fax:(865) 470-4809
    Customer Service Representative - Edamerica
    Category: Customer Services
    Description EdAmerica of Knoxville, TN is looking to hire several onsite full-time Customer Service Representatives. Edamerica is an extended business office for colleges and universities across the country. In these concerning economic times, you will have peace of mind knowing we are a solid company, and there is always work to be done in higher education.     ABOUT EDFINANCIAL We continue ...read more

    Contact

    Phone:(865) 342-5500
    Fax:(865) 470-4809
    Customer Support Representative - Client Relations
    Category: Customer Services
    Description ***Competitive Pay starting at 17.75 per hour PLUS and additional $4.57 hourly fringe benefit!*** Visit www.Ed.Careers.com to learn more about our history, read about our company culture, and review testimonials from our current employees. This position involves receiving inbound calls and making outbound calls to current customers, utilizing provided scripts and information to ...read more

    Contact

    Phone:(865) 342-5500
    Fax:(865) 470-4809
    Customer Service Representative - BPO Client Relations
    Category: Customer Services
    Job TypeFull-timeDescription Location: Knoxville, TNCompany: Edfinancial Services Edfinancial Services, a leading contractor for the Department of Education, is seeking dedicated Customer Service Representatives. If you excel in customer service and want to grow with a stable, expanding company, we want to hear from you!   Compensation and Benefits:Base Wage: $17.75 per hourAdditional ...read more

    Contact

    Phone:(865) 342-5500
    Fax:(865) 470-4809
  • Whom to Contact

    • Amelia Childers
      Communications & Engagement Director